Sales Ops Associate (f/m/d)

Shape the Future of Work at MissMP

We're not another loud tech company shouting for attention, we’re building tech that transforms everyday service experiences. At Miss Moneypenny Technologies, we’ve reimagined the mobile wallet card: a dynamic access point to the services people need, at the exact moment they need them. We’re building a new category and a new service layer for customer success.

Come join us to make sure we build and enable an awesome team to drive this revolution.

Backed by top-tier investors (Earlybird, b2venture) and growing faster than a dad joke at a Monday all-hands, we're looking for a Sales Operations Manager (f/m/d) to bring clarity, structure, and follow-through to our sales motion as we scale from 30+ people to something much bigger. You'll be the steady hand behind the scenes that keeps momentum high, details sharp, and deals moving.

What You Will Do

Sales Enablement:

• Create and maintain sales materials, ensuring they are up-to-date, compelling, and aligned with our messaging.
• Manage frequently asked questions (FAQs) during the lead process, providing accurate and helpful responses to prospective clients.
• Support client pitches and product demos when Marc is unavailable, showcasing professionalism and a strong grasp of our product.

Client Engagement:

• Attend conferences and events with other team members to represent Wallet Studio, fostering meaningful connections and identifying potential opportunities.
• Serve as a reliable liaison between Marc, clients, and internal stakeholders, ensuring alignment and clarity across all communications.
• Drive to bring deals through, even without prior sales experience, you should find joy in closing deals.

Operational Excellence:

• Ensure smooth execution of recurring processes, including managing contracts, NDAs, and client documentation for accuracy and completeness.
• Organize and draft follow-up communications after client meetings, ensuring timely responses and professional representation.
• Transfer and consolidate information from multiple sources, such as written text and handwritten notes, into clear and actionable formats.

Prioritization and Task Management:

• Monitor and manage task timelines, ensuring deadlines are met without compromising quality.
• Push forward key tasks with a clear understanding of organizational priorities, balancing urgency with sensitivity to team workloads.
• Proactively identify and address bottlenecks or delays in processes, ensuring smooth workflows across the team.

What You Bring

What Makes This Role Crucial: This role is a key enabler for sales to thrive. By handling operational tasks with precision and reliability, you’ll give Marc the bandwidth to focus on driving growth and innovation. Your efforts will streamline processes, improve client experiences, and contribute to the overall success of the sales team.As our company grows, your work will set the foundation for scalable systems, ensuring we remain efficient and client-focused at every stage of our journey. This is You:

• Organized and Reliable: You have a talent for bringing structure and clarity to complex or unorganized situations, ensuring processes run smoothly and deadlines are consistently met.
• Proactive Problem-Solver: You anticipate needs and take initiative, resolving issues before they become problems.
• Detail-Oriented Communicator: You excel at organizing and synthesizing information and communicating it clearly to different audiences.
• Growth-Oriented Learner: You approach challenges with curiosity and persistence, always looking to improve yourself and the systems you manage.
• Flexible and Resilient: You’re comfortable navigating ambiguity, adapting to shifting priorities, and handling repetitive tasks with care.
• Engaging and Confiden: You’re confident speaking up, sharing your ideas and contributing your opinions in discussions, whether with the team, other stakeholders or clients.
• German and English: You speak both languages to a business-level proficiency, enabling you to communicate effectively and professionally with clients, colleagues, and stakeholders.

Tools & Systems You’ll Be Familiar With:

• Email & Calendar Management: Gmail, Google Calendar.
• CRM System: HubSpot (to be migrated from: Zoho) to track leads and client interactions.
• Document Creation & Management: Google Workspace (Docs, Sheets, Slides) and Microsoft office.
• Task Tracking: Asana to manage recurring processes.
• Presentation Tools: Apple Keynote to maintain sales materials.
• Contract Management: DocuSign or similar for handling NDAs and contracts.

How You’ll Succeed:

1. Support seamless sales operations and enhance client satisfaction.
2. Execute tasks with a balance of independence and collaboration, maintaining a high standard of quality and reliability.
3. Work closely with Marc to ensure his priorities are supported while managing your responsibilities with confidence and adaptability.

Why This Job May Not Be for You: If you prefer a role with rigid structures and minimal change, this may not be the right fit. However, if you thrive in dynamic environments, can embrace change when needed, and are eager to contribute to a progressive, high-momentum company, this is your opportunity to shine.

Benefits

We’re a diverse, ambitious, and value-driven team made up of problem-solving superheroes, software wizards, sales gods and goddesses, industry darlings, design aficionados, product visionaries, fitness fanatics, "Mafiosi" masters, and perhaps even a few mini-golf legends. We work incredibly hard but have a blast doing it, with plenty of laughter and humor along the way. In short: You’ll definitely want to get to know us.

A job you can dance to like no one is watching.

dadjokes #creativity #bmovies #nopolitics #moremoremore

But There’s More:

• With leading investors Earlybird and b2venture backing us, we’re building something significant here. If you’re looking for meaningful challenges and want to contribute to a forward-thinking, ambitious team, this role is for you.
• We believe in meaningful work. Our team is passionate about pushing boundaries and delivering real value, and we celebrate our achievements together.
• At the core of our culture are trust and open communication. We value diverse perspectives and know that collaboration drives success. There’s no room for egos. Every voice matters, and every success is shared.
• No politics! This is worth repeating: no politics!!!
• We balance hard work with genuine enjoyment. Whether it’s sharing a laugh, showing off quirky talents, or chilling on the rooftop, we embrace the lighter moments as much as the serious ones.
• Above all, we are learners. We welcome challenges as opportunities for growth and are committed to supporting each other’s development.

We Believe Diversity Makes Us Stronger

We actively encourage applicants from all backgrounds, identities, and experiences to apply, even if you don’t tick every box. What matters most to us is your attitude, your drive to make things happen, and your desire to grow in a team that values trust, kindness, and clarity.