Circularity Program Manager (all genders)

Join us on our mission towards a circular and sustainable future.

Resourcify is the circular operating system that enables companies to track and optimise their material flows through digital waste management, take-back programs and closed-loop solutions.

With our digital platform as well as automated connections to recyclers, we deliver full transparency across material and waste streams, automated cost and ESG reporting as well as actionable optimisation insights. Our technology and expert team support organisations in building customised, scalable circularity programs. In doing so, we help them regain control over their materials and generate measurable circular value.

Companies such as Johnson & Johnson, Ambu, Syntegon, Hornbach, REWE, OBI, and McDonald’s rely on Resourcify for digital waste management and scalable circularity solutions across their operations.

Your mission

As our Circularity Program Manager, you ensure that our customers’ established take-back and recycling programs in the MedTech and Pharma industry run reliably, consistently, and as designed across countries and stakeholders.

Your core mission is to own program integrity and execution quality by translating complex operational realities into clear structures, early risk signals, identify growth potential and share actionable feedback. You act as the central coordination point between customer country leads, internal solution and operations teams, and our recycling network — ensuring alignment, continuity, and predictability.

You are responsible for maintaining a single source of truth on program performance, deviations, and open issues, and for escalating risks or opportunities with clarity and discipline. Through this, you enable our customers to operate compliant, scalable circularity programs — and enable our internal teams to improve and evolve them over time.

Your responsibilities

Own Program Execution & Integrity

• Own the end-to-end health of assigned circularity, take-back, and recycling programs once they move beyond pilot.

• Ensure programs are executed as designed, including regulatory intent, partner setup and communication material

• Monitor program KPIs, milestones, volumes, revenue and deviations across countries and customers

• Proactively identify opportunities as well as when programs drift, underperform, or are locally reinterpreted — and intervene early.

Act as Central Coordination Point

• Serve as the primary operational contact for customer country leads and internal stakeholders. Align and coordinate across:

  • customer country organizations

  • internal Solutions and Operations teams

  • external recycling and logistics partners

• Ensure clarity on responsibilities, timelines, escalation paths, and success criteria.

• You build strong relationships with decision makers and position Resourcify as a long-term strategic partner

Enable Strategic Account Development, Decisions & Scaling

• Work closely with the Solutions team and translate real-world operational feedback, constraints, and performance data into structured, actionable input to enable customer development

• You identify patterns across multiple customers and feed them back into the organization in a structured way

• Help identify growth opportunities by closely engaging with customers and their changing needs to enable informed strategic discussions with the solutions team

• Surface clear, evidence-based signals related to:

  • scalability limits and operational bottlenecks

  • regulatory risks or opportunities

  • potential program extensions or adaptations

What you'll bring along to be successful

Must-haves

• High level of ownership (proactive working style) , clear communication and confident decision making

• Strong communication and customer-development skills, with the ability to earn trust across customer teams, internal stakeholders, and external partners.

• Proactive mindset toward program quality and customer happiness to identify growth opportunities, tackle recurring issues, and improve processes.

• Proven ability to operate at the intersection of operations, customers, and internal teams, coordinating multiple parties toward a shared outcome.

• High comfort handling complexity and many parallel topics (regulatory, operational, logistical, and stakeholder-driven) without losing structure.

• Ability to translate operational realities into clear communication, aligned expectations and concrete customer development plans.

• Fluent in written and spoken German as well as English (French is a strong plus)

Nice-to-haves

• Experience in MedTech, Pharma, healthcare, or other regulated industries with exposure to compliance-driven operations.

• Experience in SaaS or platform based business models

• Exposure to recycling, circular economy or sustainability related topics

How we appreciate and empower Resourcians:

• We offer a great working environment: Be part of a fast growing company with fantastic team members and ambitions.

• We love flexible working: Your times are flexible as you’ll be measured by your success, not by the number of hours you clock in.

• We provide you with extra time to recharge: You’ll have 30+ days of vacation to refuel your batteries and enjoy your life besides work. Not enough? You are more than welcome to take more days!

• We are a remote first company and convinced that we can do excellent work from (almost) anywhere. You have the option to work from our central, beautifully equipped office in Hamburg or fully remote within Germany. We love a Workation: You can enjoy temporary remote work for up to three months provided you have access to high speed internet.

• We thoroughly enjoy each others’ company: Once a year we come together for exciting company offsites to have fun and foster relationships. In addition, we also plan team events on a smaller scale.

• We provide you with high quality equipment (laptop) and an additional Home-Office Budget to transform your home into the most enjoyable place to work.

We celebrate our differences and welcome people from all walks of life:

Resourcify is an Equal Opportunity Employer. We believe in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you. Not sure if you meet all the requirements but the role still sounds exciting to you? Then, we would be more than happy to receive your application. You might bring something we have not thought of yet and that would make a wonderful addition to the team. We’d love to hear from you!