Card Operations Working Student

Solaris is Europe’s leading embedded finance platform, pioneering Banking-as-a-Service to bridge the gap between financial technology and licensed banking. Founded in 2016 and headquartered in Berlin, Solaris enables fintechs, digital ecosystems, and multinationals to embed accounts, cards, lending, and payments directly into their own products, creating seamless financial experiences for their users. As a fully licensed German bank, Solaris combines the highest standards of IT security and regulatory resilience with a modular, highly scalable infrastructure.

Today, Solaris is driving the next evolution of financial services by transitioning into an AI-native banking platform, ensuring European businesses can deploy secure, adaptable financial products at scale.

Why join Solaris?

• We are fundamentally redesigning banking processes around AI orchestration, standardized modular building blocks, and embedded regulatory compliance.
• We combine tech and banking in dedicated hubs - driving the technology infrastructure out of Berlin and banking operations out of Frankfurt.
• Through our internal mobility, growth opportunities, and the Solaris Academy, we offer continuous learning tracks, AI ambassador mentorship, and upskilling to keep your skills ahead of the curve.
• ⚖️ We foster a workplace rooted in integrity, proactive risk management, and equality actively driving initiatives like DEI initiatives.

Your Role

• Provide 2nd level support by processing tickets of all cards related issues and process Card Returns.
• Help achieve the team’s OKRs

We'd love to see

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

• You are currently a university student of a relevant discipline - Economic, Maths, Finance, Data Science etc.
• Google suite and MS office. SQL is a plus.
• You manage yourself and prioritize your tasks effectively.
• Fluent command of English. German language skills at minimum B1.
• Energetic and hands-on team player with excellent communication skills, who leverages empathy and persuasion.
• Creative and solutions-oriented, able to tackle complex challenges with practical problem-solving and an adaptable mindset.
• Comfortable working with AI tools, thinking critically about AI outputs, and contributing to a culture of responsible AI use. We expect you to demonstrate comfort with AI-assisted workflows and a willingness to continuously develop their AI capabilities as the technology evolves.

Benefits

• Transparent framework to support your career goals
• Lunch reimbursement
• Flexible working model

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

If your application is successful, you will be required to complete pre-employment background checks through our screening provider Zinc. These include, but not limited to identity verification, educational records, references, a criminal record check, etc. The processing is based on Art. 6(1)(c) GDPR. Please see below Privacy Information for Job Applicants for details, including recipients, retention, and your rights.

Information on data processing:

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The hourly rate for this working student position is:

€17—€17 EUR