Implementation Specialist - Germany

About Intric

Intric is accelerating its growth, backed by new funding and strong demand from both existing and new customers.

Our platform, Intric.ai , is transforming how work gets done – particularly within the public sector and among organizations that prioritize data sovereignty. We make advanced AI accessible, secure, and practical. Today, we hold a market-leading position within our niche, and we are continuing to scale across Europe.

About the Role

As an Implementation Specialist, you play a critical role in ensuring our customers succeed with Intric. You are the bridge between our platform and the organizations that rely on it.

Your focus is not only on understanding customer needs, but on translating those needs into real, value-creating implementations. You educate, guide, and inspire users to adopt AI in ways that meaningfully improve their daily work.

This is a hands-on role where you work closely with customers, internal teams, and subject-matter experts to ensure smooth onboarding, strong engagement, and long-term success.

What You’ll Do

• Lead customer onboarding and implementation projects from start to finish

• Educate and inspire users on how to leverage the platform effectively

• Analyze customer workflows and identify opportunities where AI can create efficiency and impact

• Facilitate seamless integration of Intric into day-to-day operations

• Collaborate with customer stakeholders and internal product teams to ensure successful outcomes

• Drive engagement and long-term adoption by building strong, trust-based relationships

Who You Are

You are someone who enjoys working closely with people while understanding systems and processes at a deeper level.

You:

• Communicate complex ideas clearly and persuasively

• Have a service-oriented and pedagogical mindset

• Learn new technology quickly and feel comfortable navigating digital tools

• Are curious about how organizations operate and enjoy understanding workflows

• Thrive in collaborative environments and work well with experts across different domains

• Take ownership and proactively drive projects forward

Must-Haves

• Strong communication skills in English & German, both written and verbal

• Experience working with customers in a consultative or implementation-focused role

• Ability to understand and map business processes

• High level of structure, ownership, and follow-through

• Genuine interest in AI and how technology can improve real-world operations

Why Join Intric

• Rapid career development in a fast-moving sector

• Competitive compensation package including salary and stock options

• Ownership and influence: bring your ideas to life

• Be part of a visionary team shaping the future of AI in Europe

Practical Information

• Location: Germany. Berlin office or remote

• Travel: Regular travel within Germany, to Stockholm HQ, and occasional cross-market collaboration

• Languages: German and English

Benefits

• Competitive salary and stock options

• 25 days of paid vacation

• Wellness allowance

Culture at Intric

At Intric, we are building secure AI solutions for organizations that truly matter. We work with governments and enterprises where quality, responsibility, and trust are non-negotiable.

We value ownership, high standards, and thoughtful execution. Titles matter less than contribution. If you see something that can be improved, you take initiative. If something is unclear, you ask questions. If a customer faces a challenge, you lean in.

We combine ambition with collaboration. We move fast, but we care deeply about doing things right. As we continue scaling across Europe, every team member plays a meaningful role in shaping both the company and the culture.