Community Education Manager (Remote)

Who we are

Softr is the most intuitive no-code AI-powered platform for building business apps such as internal tools and client portals, powered by your data (Softr Databases, Airtable, Hubspot, SQL, etc).

If you’re interested in being on the cutting edge of technology and advancing your career at a fast-growing, lean, impact-driven company, then read on…

Our mission is to empower billions of knowledge workers to create their own software for their work and life.

Since our launch in 2021, over 1 million teams have built client portals, employee intranets, project management tools, dashboards, CRMs, inventory management systems, and other custom business apps on Softr. Global innovators like Google, Make, Clay, Hulk, MIT, and thousands of SMBs worldwide leverage Softr to build apps that solve mission-critical workflows in record time.

We’re a fully remote, distributed and diverse team of curious, ambitious, hungry and humble individuals.

Tasks

Responsibilities

- Have full ownership of our Softr video library and academy, producing helpful tutorials and case study walkthroughs to help our customers go from 0-1. This will consist of developing the curriculum, writing scripts, and shooting consistent video tutorials. In the future, it may grow into a full suite of guided courses, with different segments and tracks depending on where the user is in their journey with Softr.
- Plan, host and execute regular educational workshops with partners, community members, and customers.
- Be the face of Softr for Education: Partnering with strategic communities and learning cohorts to get Softr into new ones as well as being the “face” of Softr for demos, tutorials etc.
- Own and drive the community forum: along with the support team, you will have ownership of our Discourse Forum from a community perspective, working to implement and test programs such as moderator, gamification, beta testing and whatever strategies make sense based on experimentation and research. Our support team is heavily involved here too, but we hope to bring more of a community focus to the forum over time.

Requirements

Required skills and experience

- You have a passion for No Code and an understanding of Softr and other no code tools.
- Have at least 3 years of experience with instructional design, including scripting and video production, preferably at a SaaS company.
- You’re proficient in the English language, both written and verbal.
- You’ve hosted online workshops and events in the past and know what it takes to execute a well-planned event.
- You’re comfortable in front of the camera and being a forward-facing member of the team.

*Please include examples of past videos and workshops you have hosted and produced, when applying!

Benefits

Why is Softr the best place to work?

- Fast-growing company and opportunity to make an impact on a large scale.
- Competitive salary and equity options.
- Fully remote and flexible work schedule.
- High ownership, zero bureaucracy. Lean team, get-things-done mindset.
- Annual company retreat and team gatherings.
- Opportunity to build up sales motion from the ground up and have an outsized impact on the company’s trajectory.
- Work directly with the founders and leadership team.
- Our customers love Softr (1M+ users and growing)! A daily dose of customer love and positive feedback that rewards your work.
- Backed by the best - we are well-resourced, profitable, and backed by best investors, like FirstMark Capital and the world’s best angel investors like [Gokul Rajaram](), [Scott Belsky](), [Brian Balfour](), [Cristina Cordova]() and more

We’re a small and diverse team of curious, ambitious, hungry and humble individuals!