Salesforce & Revenue Operations Specialist (all genders)

Your Next Destination – lawpilots

RevOps isn’t a support function - it’s the nervous system of modern B2B SaaS companies. At lawpilots, you make compliance learning measurable: You bring structure to complex go-to-market processes, transform raw data into actionable insights, and ensure that Sales, Customer Success, Marketing, and Finance function as a cohesive revenue engine. If you want to do more than just manage, if you want to truly shape the business, then this is your role as a Salesforce & Revenue Operations Specialist.

Ready for Take-off – Your Mission

• In your role as a Salesforce & Revenue Operations Specialist, you’ll work closely with Sales and Customer Success as your primary stakeholders, while also serving as a sounding board for Marketing, Support, Product, and Finance.
• You’ll be responsible for building, developing, and optimizing our tech stack—primarily Salesforce and Zendesk and ensuring that our tools integrate seamlessly throughout the entire customer journey.
• Your commitment leads to scalable workflows and automations across all GTM functions, reducing operational friction and making efficiency measurable.
• You’ll develop reports, dashboards, and analyses that provide our stakeholders with real insights to inform decision-making—not just numbers that no one reads.
• Through your efforts, you’ll actively help shape pipeline transparency at lawpilots: You’ll identify bottlenecks, derive recommendations for action, and drive improvements independently.
• You’ll take end-to-end responsibility for operational initiatives—from lead handoffs and onboarding automation to support routing—and become the go-to person within the company for RevOps tooling and data-related questions.
• As part of our team, you’ll use AI tools strategically to make your processes smarter.

What you bring on board - Your Profile

• You have solid professional experience in revenue operations, sales operations, or CRM administration and have previously worked in a B2B SaaS environment.
• Your Salesforce skills go beyond the basics—you configure, automate, and optimize independently; initial experience with Salesforce Revenue Cloud is a plus.
• You have hands-on experience with Zendesk or comparable support and customer service tools and know how to integrate them into an overarching RevOps architecture.
• Analytical thinking isn’t just a buzzword for you—you enjoy working with data, identifying patterns, and deriving concrete actions from them.
• You’re proactive, quickly find your way in unclear situations, and take the initiative to bring the right people on board; instead of waiting for a ready-made process, you build it yourself.
• You’ve gained initial experience with AI tools in an operational context and are open to actively integrating new technologies into your workflow.
• You communicate confidently in German and English, both in writing and verbally.

Start your journey with us

• We welcome you to our office at Potsdamer Platz anytime, but you can also choose a hybrid work model.
• You can organize your work hours flexibly and, if you wish and by arrangement, take a “workation” within Europe.
• We offer you 28 vacation days plus one additional day per year until you reach 30 days. Our office is closed on Christmas Eve and New Year’s Eve.
• We support your social engagement and grant you two days off per year for this purpose.
• We subsidize sports, lunch, or public transportation up to 50€ per month.
• We encourage and respect your individual focus times so that you can immerse yourself deeply in your projects when your productivity is at its highest.

We’re an international team that embraces diversity and inclusion. Our values—Trust, Courage, Appreciation, Credibility, Expertise, and Ambition—shape the way we work together every day. Your journey begins with our onboarding weeks, during which you’ll not only get to know our tools and processes but, above all, the people who will accompany you on your journey. And every three months, we celebrate a special highlight: our Allhands, where the entire team gathers in the office to learn from one another, celebrate successes, and recharge.

lawpilots GmbH is committed to creating a diverse and inclusive work environment. Regardless of gender, ethnic or social background, religion, age, sexual orientation, gender identity, caregiving responsibilities, or physical abilities, we expressly encourage all qualified candidates to apply. We firmly believe that the diversity of our employees is our strength. The exchange of different perspectives and ideas creates an inspiring atmosphere that fosters innovation and success. At lawpilots, we are constantly working to create an environment characterized by respect, fairness, and equal opportunity.

We warmly invite you to become part of our dedicated team and join us in revolutionizing the e-learning industry!

Our office near Potsdamer Platz is very well connected and accessible.