Student Success Manager (Pedagogy Team)

42 Berlin is a disruptive higher education NGO training up to 600 students to become cutting-edge software engineers in a practice-based, gamified peer-learning environment.

Our model is based on the internationally successful concept of Ecole 42 which was founded in 2013 in Paris and now trains more than 18.000 students in 50+ schools across the globe.

At 42 Berlin, we set out to educate the next generation of German software engineers to build a digital future together.

Tasks

As Student Success / Pedagogy Manager, your main mission will be to look after students throughout their whole lifecycle, from the start of their Piscine to the end of their studies at 42 Berlin. You will report to the Pedagogy Lead and support the pedagogy team in their everyday work on campus.

You will help accelerate our impact by taking ownership of the following workstreams:

1. Student well-being: You will be the first point of contact for students and, during Piscines, for candidates. You will assist them with any questions or concerns they have and proactively look after their well-being by regularly checking in with them and spending time in the clusters.
2. Onsite presence: We’d like you to be on campus as much as possible to support students with their everyday needs (projects, exams, time management, motivation, freezes, blackhole) as well as online through Slack, email or other communication tools
3. Monitoring System: You will monitor the attendance and progress of students and manage the data and tools used for this purpose. You will reach out to and follow up with students that are falling behind or have not been active.
4. Assistance Program: We’d like you to develop an Assistance Program to help ensure every student is able to learn at 42 Berlin, no matter what their circumstances are, by finding creative solutions to support student success and reduce dropout rates.
5. Piscine Organization: You will support the preparation of the Piscines, kick-offs and welcome weeks
6. 42 Berlin Campus Life: You will organise and maintain an active and engaged student community through regular events and activities, such as standups, meetups and community emails, as much as possible together with the students.
7. Transition to jobs: You will work closely with the partnerships team to bridge the gap between students on campus and their job application process, maintaining healthy relationships with the companies at which our students work.
8. Development: There is a lot of room for you to ideate, build and maintain internal tools, knowledge bases and documentation

Requirements

Essential

• 42 or similar education
• Dedicated to student success and the 42 model
• Fluent written and verbal communication in English
• Friendly, kind, helpful, proactive and flexible personality
• Pragmatic, solution focussed mindset
• Alignment with our values (inclusive and open minded)
• Right to live and work in Germany

Beneficial

• Experience in C, C++, Shell scripting, Python or Data analysis
• Experience with the 42 API
• German and/or other languages skills

Benefits

• Become part of a highly diverse and international tech community and a mission-driven team in the heart of Berlin
• 30 days paid annual leave
• Parent and dog-friendly employer
• High tech campus including a yoga/gym room, nap room, shower, garden with BBQ, fully stocked FabLab and workshop in the basement
• Free staff drinks and fruit, canteen on site
• Team events on a regular basis
• Lots of room to take ownership and develop your skills
• Dedicated budget for staff training

We are offering a one-year contract with the opportunity for extension.

At 42 Berlin we strongly believe in the value of individual differences and human diversity. We are extremely proud of our inclusive and flexible work culture, recognising each employee for their individual strengths and talents.

Research shows that women or people with protected characteristics often only apply if they check every box. So if you feel you could be great for this role but don't meet every single item on the list, please get in touch either way. We'd love to work out the potential together.

You do not need to submit a picture, date of birth, nationality or even your name with your application. Just insert placeholders instead.

We would like you to make the effort to write a cover letter though.