Senior Product Analyst - (Logistics, Customer)

Job Description

We are on the lookout for a Senior Product Analyst - (Logistics, Customer) to join the Logistics Analytics Team , on our journey to always deliver amazing experiences.

In our Logistics Team , you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
As a Product Analyst, you will bring insights for one or more domains, collaborate with a team of about 5-10 analysts, drive projects across various data functions, collaborate with Data Science and enable our stakeholders in Product, Tech, and Operations to make data-driven decisions.

• Engaging with key stakeholders to understand the business vision, requirements & priorities and helping to translate this into actionable insights

• Build accessible, creative and engaging data visualizations to facilitate access to insights

• Develop and curate unstructured data in collaboration with Data Engineering, Product and Operations

• Refine, challenge and support requests from stakeholders and generate new data analyses

• Lead data exploration projects, and help identify and define future insight and data needs to support various business initiatives

• Own our data catalogue for all Logistics dimensions, metrics and KPIs

Qualifications

• 4+ years experience as a BI/Data/Product analyst working for Internet companies

• Bachelor's degree or higher in a quantitative subject, (e.g. computer science, physics, mathematics, engineering, statistics)

• Experience with A/B testings and applied statistics

• Excellent SQL and Python skills, with practical experience of big data tools (ideally BigQuery)

• Experience with data visualization (Tableau experience is a plus) and version control systems (VCS) (e.g. Github)

• Experience in dealing with stakeholders and challenging the scope of projects; proven record of adopting and improving team standards and processes. Excellent English communication skills, both written and spoken

• Nice to have: Experience with Airflow, experience with using data lakes/data marts, experience with geographical data

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.