Product Manager User & Customization

YOUR FUTURE, ON DEMAND

The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want.

Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first certified climate neutral TV streaming provider. Several million users across three countries. Over 230 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive – and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do.

THE ROLE

Zattoo is making streaming easy, live and on demand. We build a Universal TV App, available on various Big Screen, Mobile and Web platforms like Apple, Android, Samsung, Amazon Fire TV and many more. As the Product Manager User & Customization, you’ll be collaborating with developers, designers and business stakeholders on a broad set of product components.

In collaboration with our Principal Product Managers, you will be the go-to person for any department and stakeholder for all product-related questions about user settings and all other customizable aspects of the Zattoo experience. Together with the User & Customization Squad, you will realize projects aimed at improving the user experience, comfort, retention as well as direct communication between the product and the end user.

THE ENDUSER PRODUCT TEAM

The Enduser Product Team consists of 6 Product Managers, one Principal Product Manager and the Head of Enduser Product. Together they are responsible for products that are built, maintained and innovated for the end users of Zattoo’s own brand (Direct to Consumer) as well as the users of our White Label customers. Each PM works with a cross-functional development squad, formed to support the development needs of the specific product area (Value Stream). The squads plan and organise their work autonomously but in close collaboration with business and technology stakeholders, guided by the company’s Strategy, Objectives and Key Results and Company Projects. Experiences, processes and approaches are exchanged and challenged within the PM-Chapter, which includes all of the company’s PMs

WHAT YOU’LL DO

• Full responsibility for maintaining and developing product components within the Value Stream “User & Customization”
• Planning and coordinating work within the Squad, using SCRUM methodology
• Translating business requirements into user stories and work items for the development squad (Jira)
• Partnering with stakeholders and squad members to brainstorm ideas for improving and developing the product
• Building and committing to a quarterly roadmap for the product, balancing stakeholder needs, the squad’s own initiatives, and available resources
• Prioritizing development work and feature realization in accordance with the company’s business goals.
• Supporting the squad members in their daily activities by coordinating and adjusting tasks and offering guidance.
• Being part of interdisciplinary projects aimed at improving User Experience, resulting in strong User Retention

WHAT YOU’LL BRING

• At least 2 years of experience as a Product Owner or Product Manager in the digital product space
• Ability to understand and internalize complex technological issues and articulate them to both engineers and non-engineers.
• Lateral Leadership Skills: Ability to collaboratively lead a group of people without being the squad members’ line manager
• Familiar with reading, analyzing and applying business-related figures and indicators.
• Excellent interpersonal and communication skills, experience with hosting meetings and workshops
• Curiosity and motivation to become an expert and support others with your knowledge
• Willingness to take over tasks and responsibilities, manage expectations, and be accountable for the results of the Squad

WHY JOIN US?

At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all.

WHAT WE OFFER YOU

• Reward : strong market competitive salary
• Recharge : 30 days vacation plus public holidays
• Regulate : trust based flexible working hours and the option for remote work worldwide for up to 8 weeks per year

Plus:

• We’re sharing: Free access to the best streaming experience on the market
• We're developing: Your own development budget, German classes and Zattoo all-company hack days
• We’re inclusive: ‘ Zattooies’ are a fun, engaged, and diverse team made up of 47 nationalities
• We’re healthy: Health checks, team sports, organic fruit, vegan options and more!
• We’re responsible: We are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals
• We’re sociable: A calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event

Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer, join us and help build a diverse team dedicated to the future of TV.