Senior AI Engineer

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are currently looking for a Senior AI Engineer who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Head of AI, your focus will be on developing AI Applications. In this role, you will combine your appreciation for Technology with your capacity for creative AI Solutions. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.

• Design and Architect Advanced AI Solutions

Design, development, and optimization of sophisticated LLM pipelines using advanced techniques including prompt engineering, chain-of-thought reasoning, context management, meta-prompting, and agentic system architectures.

Drive research initiatives to prototype and integrate cutting-edge AI methodologies that enhance model performance for production use cases.

Architect and implement RAG (Retrieval-Augmented Generation) systems to enable intelligent information management across organizational departments.

• Drive Process Automation and Efficiency

Design and implement enterprise-grade automated workflows and AI agents using platforms such as ChatGPT Agents, n8n, or comparable workflow automation tools.

Lead initiatives to streamline critical business processes through intelligent automation, delivering measurable efficiency gains and resource optimization.

• AI Product Development

Own the complete product lifecycle from ideation through production deployment, ensuring rapid iteration while maintaining quality standards.

Provide technical mentorship across cross-functional teams, demonstrating strong project ownership and stakeholder communication.

Establish and maintain robust evaluation frameworks and reporting pipelines to ensure continuous system improvement

• Technical Excellence

Expert-level Python programming with extensive experience in ML frameworks (PyTorch, TensorFlow, LangChain, LlamaIndex, or similar)

Proven track record of building and deploying production AI systems with demonstrable business impact

Strong experience with data warehousing solutions and data lakes (BigQuery, Snowflake, Redshift, or comparable platforms)

Proficiency in working with cloud storage solutions and data management systems

• AI-Enhanced Development Practices

Advanced experience with AI-powered development environments (Cursor, GitHub Copilot, or similar tools)

Demonstrated ability to leverage AI pair programming for accelerated, high-quality code delivery

Track record of optimizing development workflows through intelligent automation

• Collaboration and Version Control

Expert-level proficiency with modern version control systems and collaborative development practices

Experience with Git-based platforms (GitHub, GitLab, Bitbucket, or similar) including advanced branching strategies, code review processes, and CI/CD pipeline management

Ability to architect and maintain clean, well-documented repositories that support team collaboration

• Infrastructure and Tools

Strong experience with containerization technologies (Docker, Kubernetes, or similar)

Familiarity with data analytics and visualization platforms

Experience with workflow automation and orchestration tools

Understanding of cloud infrastructure and services (GCP, AWS, Azure)

• Soft Skill Qualities

Proven problem-solving abilities with a track record of developing innovative, efficient solutions to complex challenges

Active engagement with the AI community through conferences, publications, forums, or social platforms

Ability to translate emerging AI technologies into practical business solutions

Mentorship mindset with ability to guide junior team members

• A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
• Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
• Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
• Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
• Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
• Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.

• CV review
• Interview with one of our Talent Acquisition Team Members
• Hiring Team Interview
• Technical Code Review Session (On-site)
• Hiring Manager Interview

Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.

At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.

We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office).

If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply:

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