Principal Solution Architect - Presales Lead AI (m/w/d)

WHO ARE WE LOOKING FOR:

We are looking for an artificial intelligence solution prototyping and sales support consultant to obsess about customer problem solving, solution improvements, and opportunities for growth. You will enable sales by researching requirements, building PoCs, and modifying our AI solutions. Our solutions are at the forefront of AI development: Video and media data models and training, and you help create value with them. You must have a passion for great customer experience, sales enablement, and strong technical skills.

YOUR ROLE AND RESPONSIBILITIES:

• You enable sales roles with strong solution designs, demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements.
• You develop prototypes and proof-of-concepts based on customer specific requirements.
• You will manage and respond to customer and partner inquiries via our ticketing system and email.
• You improve team efficiency (AI methods/FAQs, online community, documentation).

IN ORDER FOR YOU TO BE SUCCESSFUL, YOU BRING:

• at least 8 years of experience as a consultant or software developer.
• more than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contact.
• knowledge of Python programming on Linux environments.
• experience with containers in scaled Kubernetes cloud environments.
• strong communication skills and are fluent in English.

ALSO DESIRABLE:

• Experience with SaaS, computer vision, AI, or video management systems is a plus.
• Experience with Milestone XProtect or other VMS technology is a plus.
• A good understanding of on-premise and embedded AI technology is a plus.
• We expect a very low frequency of travel of less than once per month.

WHAT WE OFFER:

• Friendly cooperation at eye level - We live and breathe flat hierarchies with a positive feedback culture.
• Innovation where it matters - A challenging position in a company that is changing the world of video data: With you we will make history.
• Creative and entrepreneurial playground - Get a chance to be your own master, define your own tasks, actively contribute and implement your ideas. Grow yourself and grow the success of the company with direct influence from day one.
• Team spirit celebrates diversity - Numerous events to get to know the teams and meet our great visionaries.
• Flexible working hours - Trust-based and goal-oriented working culture.
• Benefits to smooth your ride in life - Public transport ticket with a 50% subsidy and a huge discount on Urban Sports Club memberships.
• Boost your learning – we’ll fund it - We offer a generous learning budget so you can improve your skills.
• Loft-office in central Berlin - With free drinks and a large balcony with barbecue.

WHY YOU SHOULD WORK HERE:

About Milestone Data & AI Services
brighter AI and Milestone’s Project Hafnia are now Data and AI Services. Our teams have joined forces to provide cutting-edge privacy solutions for video and image data and to build the world's largest compliant, ethically sourced data library for AI model training and vision-language model fine-tuning.If you are looking for a new challenge with real impact from day one, check out our job openings and apply today!