Director, Product Management (Financial Services)

Job Description

We are on the lookout for a inspirational and visionary Director of Product Management (Financial Services)to own the strategy and execution of our global Financial Services portfolio. This leadership role is critical to building the future financial backbone of Delivery Hero, focusing on driving revenue, increasing customer/merchant retention, and expanding market share through innovative solutions like payments infrastructure, embedded finance (wallets, cards, credit), and merchant lending at massive scale.

Be part of building the financial backbone of Delivery Hero. You’ll develop products that empower millions of customers and merchants, from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users and enabling smooth transactions across our markets.

If you're a skilled leader of global products and organizations who is eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

What You Will Do:

• Own and articulate the long-term global product vision and strategy for Financial Services, ensuring organizational alignment with executive leadership.

• Define, prioritize, and drive the execution of the product roadmap, ensuring all initiatives are tied to measurable business outcomes (e.g., GMV uplift, cost optimization, adoption rate).

• Instill a data-driven, customer-first culture across the team to design and deliver best-in-class, compliant, and highly scalable user/merchant experiences.

• Establish and govern operational excellence for product development, utilizing quantitative and qualitative data to continuously optimize delivery velocity and product market fit across all geographies.

• Mentor, coach, and grow a high-performing team of Product Managers, fostering a culture of innovation, accountability, and technical excellence at a global scale.

• Collaborate closely with Engineering, Commercial, Finance, and Legal teams to ensure regulatory compliance and robust platform delivery worldwide.

Qualifications

• 10+ years of experience in Product Management, with 5+ years leading teams in global technology platforms.

• Extensive experience with consumer and/or merchant-facing products in Financial Services, Banking, Payments, or Embedded Finance.

• Demonstrated expertise in navigating regulatory environments within FinTech or Payments.

• Proven track record of scaling platforms to achieve sustained outcomes across multiple markets.

• Thrives in fast-paced, changing environments—takes ownership, adapts quickly, and focuses on meaningful outcomes.

• Operates with humility, a growth mindset, and a team-first approach.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.