Working Student Service & Contact Management (m/w/d)

Are you ready to dive into the world of Communication and knowledge management? In KWS Berlin we are looking for a Working Student Service & Communication Management (m/f/d) for our Glo b al Business Operations (GBO) at KWS Berlin GmbH . In this role, you are going to have a hands-on chance to explore how internal support works in a global organization. This opportunity is for a 12-months contract , 20 hours per week, and hybrid (40% home office).

Your responsibilities:

• Support Communication Services – Assist in drafting, formatting, and distributing internal communication, including preparing messages, visuals, or content for team updates and events, that drive change and keep our teams informed and engaged.
• Keep our Knowledge Base fresh and useful – Help review, format, and update articles in close collaboration with our internal experts.
• Prepare internal training invites – From training invites to info sessions and team get-togethers, you will prepare communications, manage sign-ups, and handle follow-ups.
• Keep things organized – Support our team with documentation, timelines, and reporting. You will help us track trends and make our internal services better every day.
• Assist the Leadership Team – Provide organizational support to the Service & Contact Management Leadership.

Your profile:

• You are currently enrolled in a degree program such as Business Administration, Communication, or something similar, with a minimum of 2 semesters left of studies .
• Ideally this is not your first professional experience, it would be even better if you have experience in Global Business Operations.
• Previous experience with ticket systems is desirable.
• You have a strong knowledge of MS Office.
• Proficiency in English (both written and spoken) mandatory . Additional languages, such as German, Spanish and French, are a huge plus.
• You work in an organized, structured, proactive way, and have a sharp eye for detail.
• You have a genuine interest in service management, internal communication, and making user experiences better through knowledge sharing.
• You enjoy working in a team, are comfortable collaborating with different stakeholders, and are excited to keep learning in a dynamic environment.
• Preference for availability four times per week.
• Located in Berlin/Brandenburg.

Your Benefits:

• Exciting insights into an international organization and global environment;
• Opportunity for personal and professional growth, acquiring practical experience in Compensation, Benefits and Global Mobility alongside your studies.
• Our goal is to support your development journey, nurturing your potential every step of the way.
• An attractive remuneration and flexible working hours.
• Access to a cool network of fellow working students.

Are you ready to kick-start your career journey with us?

Apply now via our online portal and send us your documents. We look forward to getting to know you!