(Senior) Business Continuity Manager (all genders) - Zalando Payments

THE ROLE & THE TEAM As a (Senior) Business Continuity Manager (all genders) you will be responsible for the further development of the Business Continuity Management (BCM) framework of Zalando Payments. You will also be collaborating with Zalando Group BCM. This includes, but is not limited to, the conducting of the Business Impact Analysis (BIA), BCM Risk Assessments, and testing exercises and BCM reporting and crisis management.

INCLUSIVE BY DESIGNIf you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace:

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)Lead the further development and continuous improvement of the Business Continuity methodology.

Planning, preparation and execution of BIAs and BCM risk assessments for Zalando Payments.

Development and implementation of business continuity plans and ICT response and recovery plans.

Conducting business continuity audits and testing of teams within Zalando Payments and third-party service providers.

Further development of crisis management processes with Zalando Payments.

Maintain and improve existing BCM awareness channels and training.

Advise and support individual business units on all business continuity issues.

Ensuring ZPS is up to date with all BCM-related regulatory requirements and industrial standards.

WE’D LOVE TO MEET YOU IFDegree in Law, Economics, Computer Science or a comparable course of study.

At least 3-5 years of relevant professional experience in a financial institution consulting company, an industrial company or a corresponding in-house function.

Good understanding of BCM processes, and good knowledge of practice-relevant standards such as ISO 22301 / 27301, DORA, ZAG MaRisk.

Self-driven individual, business fluent in written and spoken English, coupled with strong communication skills.

A hands-on self-starter with demonstrated success in navigating ambiguity, managing pressure, and delivering practical solutions.

Embraces challenges and is excited about building structure from the ground up while ensuring resilience and stability for the business.

Experience in translating data gathered from BCM activities into actionable insights

Experience managing BCM-related projects is nice to have.

OUR OFFERZalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)

2 paid volunteering days a year

Employee shares programme

40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

Relocation assistance available (subject to prior agreement)

Family services, including counselling and support

Health and wellbeing options (including Wellhub, formerly Gympass)

Mental health support and coaching available

Drive your development through our training platform and biannual peer-to-peer review