Founder's Associate

About the Role

This is a hands-on, founding-stage role embedded directly with a small leadership team at an early-stage healthtech startup in Berlin. You'll bridge operations, automation, and technical tooling to help move ideas into production quickly — reducing manual work and building repeatable, measurable systems that improve member outcomes in a regulated health context. The engagement is 3–6 months with the potential to convert to a full-time position based on mutual fit.

What You'll Do

• Work directly with founders to ship ideas fast in a low-bureaucracy environment.

• Automate and eliminate manual ops workflows using AI, code, and clean process design.

• Own customer onboarding and technical setup to move members through the funnel.

• Run field operations, including acquiring blood testing locations and coordinating sample logistics.

• Recruit, onboard, and schedule mobile field staff (e.g., nurses).

• Manage customer support and concierge workflows, including member requests and action plans.

• Oversee lab logistics and handle escalations such as driver no-shows and lab changes.

• Build internal tools and automations using AI agents, workflow platforms, and LLM APIs.

• Track operational KPIs with SQL (cycle times, error rates, stockouts) and structure pipelines to surface patterns to the team.

What We're Looking For

• Strong ownership mindset and bias to action — hands-on, structured, and process-driven.

• Proven ability to turn manual processes into automated, measurable, repeatable systems.

• Comfortable with basic SQL, APIs, and building tools with platforms like Retool, n8n, Lovable, or Zapier.

• AI-native working style — daily use of LLM tools (e.g., Claude, GPT, Cursor) with an automations-first mindset.

• Experience recruiting, onboarding, and scheduling field staff and managing logistics.

• Studying or holding a degree in Computer Science, Engineering, Life Sciences, or a related field.

• Evidence of side projects, prototypes, or code (e.g., a GitHub portfolio).

• Fluent in both German and English — this is a firm requirement.

• Experience or genuine interest in healthtech or regulated environments is a plus.

Compensation & Benefits

Salary: €42,000 per year. Visa sponsorship is not available for this role.

Location

On-site in Berlin, Germany .