Senior Engineer, Golang - (Logistics, Rider Experience)

Job Description

We are looking for an Senior Engineer (Golang) to join the Rider experience team in Logistics-Deliveries on our journey to always deliver amazing experiences.

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

As part of the Deliveries Tribe within the Rider Product Line, you will help deliver the right information to riders at the right time, through personalised insights, guidance, and training that enhance rider findability, engagement, and performance.

Our team plays a critical role in ensuring a seamless and consistent Rider App experience, by building and maintaining well-structured host spaces, strong information architecture, and reusable components that empower multiple squads to contribute efficiently and at scale.

The Deliveries Tribe owns the core order delivery experience in the Rider App and ensures the smooth, reliable movement of orders from vendors to customers. This spans three key domains:

• Order Management – Order status, entry points from consumer apps,issue handling and rider login.

• Rider Fundamentals – Core rider experiences such shift management, proactive and personalised communication, and data-driven tools that improve findability, engagement, performance and safety.

• Delivery Flow – The end-to-end delivery journey, from order assignment and acceptance to navigation, pickup, and drop-off.

What You’ll Do

• Collaborate closely with Product, Design, Data, and Engineering partners to identify and solve challenges in the delivery journey, with a strong focus on personalisation and rider impact.

• Design and build features that leverage personalised insights to improve rider engagement, findability, and delivery performance.

• Develop and maintain scalable, reliable systems that handle high traffic, large request volumes, and complex migrations.

• Contribute to a consistent Rider App experience by working with shared host spaces, reusable components, and a clear information architecture.

• Monitor, measure, and optimize system performance using both technical and business metrics, we live DevOps.

• Craft and operate high-quality, high-traffic services and APIs that power the core delivery experience and personalised rider tools.

• Participate in code reviews, debugging, and incident diagnosis to ensure stability, quality, and reliability.

• Apply modern engineering practices such as Continuous Delivery, test automation, and Agile development.

• Stay current with industry trends and continuously seek opportunities to improve how we build and operate our systems.

• Deliver meaningful value to riders, partners, and the business by staying aligned with our mission

Qualifications

• Cross-Functional Collaboration & Strategy: Partner with Product, Design, and Data teams to identify challenges and deliver meaningful value, ensuring all features align with the core mission and rider impact.
• Personalised Product Engineering: Design and build features that leverage data-driven insights to enhance rider engagement, findability, and the overall delivery experience.
• Scalable Systems & Architecture: Develop and maintain high-traffic, reliable systems and APIs, managing complex migrations and shared host spaces with a focus on clear information architecture.
• Performance & DevOps Culture: Monitor and optimize both technical and business metrics to ensure system health, embracing a "you build it, you run it" DevOps mindset.
• Technical Excellence & Quality: Craft high-quality code through modern engineering practices, including Continuous Delivery, test automation, and rigorous code reviews.
• Stability & Continuous Improvement: Ensure system reliability through proactive debugging and incident diagnosis while staying current with industry trends to evolve our tech stack.

Nice to have:

• Experience building and operating high-load, high-traffic systems in distributed, microservice-based environments.

• Strong understanding of distributed systems, including service-to-service communication and reliability best practices.

• Hands-on experience with Kubernetes for running and scaling microservices in production.

• Familiarity with CI/CD pipelines using tools such as Jenkins, Drone, or Spinnaker.

• Proficiency with observability stacks, including monitoring, alerting, logging, and distributed tracing (e.g., Grafana, Prometheus, Datadog).

• Strong database expertise, covering relational databases (PostgreSQL, ACID, indexing) and document-oriented databases (MongoDB, Firestore).

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.