IT Operations Specialist - Endpoints Team

About the opportunity

Here at N26 the IT team is continuously trying to optimize and automate manual tasks to cope with the tremendous growth of the company, moving away from the traditional IT into a more DevSecOps approach relying on technology to empower people. The Corporate Infrastructure (COIN) team builds, manages and supports the systems and infrastructure that power our workplace keeping our users working smoothly, productively, and securely. As an IT Operations Specialist, you’ll help design and scale the infrastructure powering your peers’ day to day work. If you like to think out of the box, automate all the manual tasks and make people's lives easier, we are looking for you!

In this role, you will:

• Implement and improve systems to manage our growing workplace infrastructure, global corporate networks, A/V infrastructure, and physical security.
• Support our current workplace infrastructure and IT Support with creative ideas.
• Collaborate with partner teams to scale and automate our infrastructure.
• Thoughtfully and inventively incorporate leading third-party software into N26 workplace infrastructure.
• Keep abreast of company growth and industry trends and iterate on automated deployment, configuration, and monitoring.
• Uphold our high engineering standards and bring consistency to the many processes and procedures you encounter.
• Help your teammates by sharing knowledge, mentoring, and supporting.
• Own an issue until the problem has been mitigated and/or resolved.
• Maintain the operational effectiveness of systems in their specialist infrastructure area.
• Conducts ongoing maintenance of infrastructure.
• Maintain an effective working relationship with all key stakeholders, including issues and planned changes within their specialist infrastructure area.

What you need to be successful:

• Proven experience managing and operating workplace infrastructure components like corporate networks, physical servers as well as CCTV and physical security systems. Knowledge of Cloud computing and VM will be considered as plus.
• Experience scripting in Bash or Powershell in order to automate repetitive tasks. Experience with Infrastructure as Code is desired.
• Proficiency troubleshooting Linux and Windows systems (ideally 2012 R2/2016 & 2019) at the OS level and as part of a distributed system.
• Experience with server IDRAC and managing.
• Knowledge of TCP/IP, VPN, application network protocols, firewall management, hardware and printing devices with centralised management solutions.
• Comfort discussing technical concepts like network protocols and infrastructure components.
• A learning mindset, regardless of level or experience.
• An empathetic, humble, and customer-focused demeanor.
• Excellent English communication skills, both written and verbal, knowledge of Spanish is a big plus
• Multi-tasking capabilities and ability to adapt to a fast paced environment.
• Ability to be proactive, self-motivated and learn quickly.
• Troubleshooting and support of meeting room issues.
• 'All hands' events support and troubleshooting.
• Meeting room booking platform hardware support from the infrastructure side.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to [email protected] .

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.