Team Lead Property Management (m/f/d)

About the role

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world - you are in the right place!

We are on a steep growth curve and are looking for a Team Lead Property Management South Germany and Austria. This role will be based in Berlin.

If interested, please send us your most updated CV in English.

Your Responsibilities

Portfolio & Property Management

• Oversee a designated portfolio of properties across South Germany and Austria, ensuring 360° property management.
• Ensure high-quality tenant experiences by maintaining properties to top standards, conducting regular inspections, and coordinating maintenance.
• Manage lease agreements, understand occupancy needs, and proactively handle lease extensions or renewals.
• Ensure compliance with local tenancy laws, building regulations, and safety standards.

Leadership & Team Development

• Lead, mentor, and develop the Property and Facilities Management teams across South Germany and Austria, ensuring strong performance and professional growth.
• Foster a customer-centric culture, ensuring prompt issue resolution and high tenant satisfaction.
• Set and monitor team KPIs, aligning with business objectives and operational goals.

Tenant & Landlord Relations

• Act as the main point of contact for landlords, tenants, and external partners, managing expectations and resolving issues proactively.
• Support leasing and tenant onboarding activities, including site visits, property tours, and contract negotiations.
• Manage escalations and complex tenant matters with a problem-solving mindset.

Finance and Operations Management:

• Develop and manage property budgets, ensuring profitability through cost control and revenue optimization.
• Oversee operating expenses, and utility cost analysis to ensure financial efficiency.
• Work closely with external vendors, maintenance providers, and facility managers to guarantee high-quality services.
• Continuously analyze and optimize operational processes, proposing improvements to enhance efficiency and tenant satisfaction.

Your Qualifications

• 5+ years of experience in Property Management, Real Estate Operations, or a similar role, with at least 3 years of leadership experience.
• Strong understanding of residential property management principles, tenancy laws, and regulatory compliance in Germany, Austria, and Switzerland.
• Proven experience managing property portfolios, lease negotiations, and financial budgeting.
• Excellent leadership and team management skills, with a track record of developing high-performing teams.
• Strong negotiation, conflict resolution, and communication skills, with the ability to engage effectively with landlords, tenants, and vendors.
• A data-driven mindset, using KPIs and analytics to improve operations.
• Fluent in German (C1 level) and English—essential for effective communication with stakeholders across regions.
• Proficiency in property management software, CRM tools (e.g., Salesforce), and ticketing systems (e.g., Freshdesk) is a plus.
• Highly organized, proactive, and results-oriented, with a strong sense of ownership and accountability.
• Willingness to travel to South Germany and Austria for site visits, property inspections, and meetings with landlords and stakeholders.

What we offer

• Welcome Package: Start your journey with us fully equipped - Habyt swag and all the tech you need from day one.
• Team Events: Connect and have fun with your colleagues at our regular, lively company events.
• Hybrid Work: We believe in flexibility and connection, promoting a positive work environment for everyone. With our hybrid model, you will work both from home and our centrally located office in the city.
• Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.
• Habyt Fellowship Program: Work from any Habyt location and get to know the team in other countries.
• Mental Health: Enjoy free access to the Calm App, plus subsidized membership for ClassPass and Urban Sports Club.
• Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes.
• Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionizing the housing market!