Sales Operations Manager (m/f/d)

To further drive digital health protection and enable more people to access meaningful preventive care, we are strategically and operationally strengthening our Sales Team. We are therefore looking for a Sales Operations Manager (m/f/d) to join us full-time (40 hours per week, Monday to Friday). Ideally, you are based in the Berlin/Brandenburg area - but if not, you are still very welcome to apply.

Your Role in Our Team

• Implement and maintain internal automations using tools such as Zapier, Postgres, Braze and Slack
• Ensure the stability and reliability of existing automation flows, proactively troubleshoot and resolve issues
• Support the Sales Team with operational requests, document problems, and follow up on solutions
• Manage internal Slack support channels by prioritizing requests and routing topics to the right stakeholders
• Ensure JIRA tickets are complete, well-structured and of high quality
• Work closely with the Sales Operations Team to prioritize requests and define clear task packages

Your Profile

• Initial professional experience in Sales Operations, Business Operations or Process Management
• Strong technical understanding and hands-on experience with tools such as Zapier, JIRA, Slack or relational databases
• Familiarity with simple Python or JavaScript scripts is a plus, as we use them regularly in our workflows
• A structured, detail-oriented mindset with a passion for process thinking
• Strong communication skills, a collaborative mindset and comfort in a cross-functional role
• Independent, solution-oriented way of working, with the ability to manage multiple tasks at once
• Good German and very good English skills

Why getolo?

Salary & Vacation

• Attractive fixed salary
• Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.

‍ Mobility & Flexibility

• Choose between a free Swapfiets bike, a BVG ticket (“Umweltticket”) or a “Deutschlandticket” subsidized by us
• Work hybrid - from your home office or in our office in Berlin-Mitte
• Work abroad in the EU for up to 60 days

Health

• Benefit from free coaching sessions with nilo.health, our mental health tool
• Test our products yourself! Choose between dentolo, petolo or vitolo

Development

• Learning Budget starting from 750 € per year
• Regular (360 degree) feedback

And much more…

• Legendary summer and winter parties
• Regular team events
• Many discounts on the corporate Benefits Platform
• Two Community Days per calendar year
• Pet friendly office

Sounds like the perfect job for you? We look forward to receiving your application and getting to know you!

About getolo

Founded in 2015, getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental, pet health and liability, as well as health add-on coverage. Under the brands dentolo, petolo, and vitolo , we serve over 200,000 customers in Germany, providing digital and hassle-free protection that seamlessly integrates into their daily lives.
We believe that prevention is always better than cure —which is why we focus on preventive care, customer-centric service, and financial security to protect our customers and their loved ones from unexpected costs. Thanks to the close collaboration of our team of market specialists and insurance experts, we continuously monitor industry developments to offer practical solutions for current challenges.
getolo's company culture is built on collaboration, innovation, and agility —always with a strong focus on the needs of our customers. With a team of around 200 employees, getolo is led by Daniel Gadea (CEO) and Laura Wulff (CGO) . getolo is a partner of DA Direkt and part of the Zurich Group Germany.

getolo is an equal opportunity and diversity employer. We strive to create a friendly, safe, and welcoming environment for all our team members, regardless of ethnicity, gender, gender identity and expression, sexual orientation, limitations and talents of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).

When you apply, we focus solely on your experience and motivation. You decide what additional information you want to disclose (photo, marital status, religion, gender, nationality, etc.). We value and treat all applications equally.

Contact:

getolo Recruiting Team