Director, Product Management - Vendor Growth (Business Excellence)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Job Description

About the opportunity

We are on the lookout for a Director of Product to join the Vendor Growth - Business Excellence team on our journey to always deliver amazing experiences for our partners.

As Director of Product for Business Excellence, you will lead the strategic vision for a global ecosystem that helps vendors understand their performance through deep insights and personalized, AI-driven recommendations to grow their business. You will oversee a high-impact portfolio spanning Personalization, Performance, Earnings, and Centralized Reporting, ensuring our partners have the tools to maximize their full potential on our platforms. In this role, you will lead a team of high-performing Product Managers to build sophisticated, data-driven products that transform raw business metrics into actionable growth levers for hundreds of thousands of partners worldwide.

What You'll Do

• Strategic Vision: Own the product vision and strategy for Business Excellence, establishing it as a key competitive advantage that drives vendor retention and GMV growth.

• Personalization & Intelligence: Drive the transition toward "Growth Intelligence," ensuring every vendor receives personalized, AI-driven recommendations tailored to their unique business needs.

• Financial & Performance Transparency: Revolutionize how vendors understand their business by delivering best-in-class Earnings and Reporting products that provide deep financial clarity.

• Team Leadership & Mentorship: Lead, mentor, and grow a team of product managers within the menu management domain. Foster a high-performance culture focused on collaboration, innovation, and user empathy.

• Cross-Functional Collaboration: Partner closely with Tribe Leads, Engineering, Design, and Analytics to ensure a seamless and high-performance vendor journey across web and mobile.

• Stakeholder Alignment: Act as a trusted advisor to regional teams and global C-level stakeholders, aligning your domain’s agenda with the broader Delivery Hero marketplace goals.

 

Qualifications

• 10+ years of experience building digital products in high-performance, fast-growing environments and a strong track record of driving business results

• 7+ years of leadership experience; a proven track record of managing and growing other Product Managers and leading "leaders."

• Deep Analytical Fluency: Ability to evangelise, explain and align the product agenda by reference to data and expected impact.

• Technical Sophistication: Experience working with complex data architectures, AI/ML-driven recommendation engines, or financial/reporting systems.

• Stakeholder Management: Strong ability to communicate and negotiate in complex organizational environments, moving from "candid fights" to high-speed execution.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

 

Ready to join our team?If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal

qualifications

will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.