Software Engineering Lead (MS Dynamics & CRM) (m/f/d) (Berlin)
We are looking for a
Software Engineering Lead (MS Dynamics & CRM) (m/f/d)
(unlimited, full-time) Join our team at our location in Verl, Baden-Baden or Berlin – flexible working conditions available
Are you ready to lead the transformation of a mission‑critical Microsoft Dynamics platform that has grown large and complex over time? We are looking for an experienced Software Engineering Lead (m/f/d) to guide our senior, highly skilled Dynamics & Power Platform team in taking our CRM landscape to the next level. This is more than a leadership role — it’s an opportunity to streamline, optimise, and re‑architect a platform that underpins Sales, Marketing, and Operations, making it leaner, more accessible to other systems, and ready for future innovation. You’ll be working with a team that is highly knowledgeable, creative, and solution‑oriented — colleagues who think beyond the obvious and bring ideas from across disciplines.
Key Responsibilities
Platform transformation & optimisation
- Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems.
- Identify opportunities to retire or simplify processes, while modernising architecture and functionality.
Team leadership & empowerment
- Lead, mentor, and inspire a team of ~8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding.
- Encourage the team to think beyond stakeholder requests, initiating proposals that enhance business processes and deliver measurable impact.
Technical strategy & delivery
- Own technical strategy and roadmaps for Dynamics 365 (Sales & Marketing) and Power Platform solutions, balancing new features, modernisation, and operational stability.
- Oversee architecture, configuration, data model governance, and integrations with other business systems and Azure services.
- Ensure system performance, scalability, and reliable change/release management.
Innovation & AI enablement
- Drive adoption of Power Platform capabilities (Power Apps, Power Automate, Dataverse, Power BI).
- Embed AI / Copilot functionality into production workflows to improve efficiency and user experience.
- Maintain close collaboration with Microsoft to adopt new features early and follow best practices.
Stakeholder partnership
- Act as the primary technical sparring partner for Sales, Marketing, and Operations stakeholders.
- Translate business needs into robust, scalable CRM solutions — with a focus on proactive engagement, not just reactive delivery.
- Ensure transparency on progress, risks, and priorities through clear communication and reporting.
Engineering excellence
- Implement and enforce development, testing, CI/CD, and DevOps standards to improve delivery speed and quality.
- Promote best practices across development, deployment, and documentation.
Required Skills & Experience
- 7+ years working with Microsoft Dynamics 365 CRM, with hands‑on experience in Sales & Marketing modules.
- Proven expertise in Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
- Strong understanding of system architecture, API integrations and Azure deployment patterns.
- Practical experience integrating AI or Copilot features in Dynamics/Power Platform environments.
- Track record of leading engineering teams or large CRM projects, with excellent stakeholder management skills.
- Agile mindset, familiar with DevOps and CI/CD practices.
- Microsoft Dynamics / Power Platform certifications are a plus.
- Fluent English; German is a plus.
- Willingness to travel within Germany and internationally.
- Self‑starter with a high drive to deliver in a fast‑moving, international environment.
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